Why use a Travel Agent

Travel agents provide more value for a variety of reasons. Not only do they offer a personalized experience that caters to your needs, but they also provide discerning clients with unique services. After all, the best opportunities belong to those who know the right people. Chances are, we will know those people. After all, it’s part of our job.


Planning a trip today can be confusing and time consuming. A travel agent not only arranges the various modes of transportation, but a travel agent also may be able to save you money with early booking discounts, special fares, hotel deals and travel advisories.

Benefits of Using a Travel Agent:

Save Money! – Strong working relationships with travel suppliers and the latest in computer reservations technology enable travel agents to access the most up-to-date information on how to get you the best value.

Traveler Advocates – Travel Agents adhere to a strict Code of Ethics and your best interests are their first priority.

Convenience – Travel Agents offer one-stop shopping for all travel arrangements.

Service – Travel Agents are knowledgeable and active in the industry. They are continually learning and training through a variety of resource materials to equip them with the tools necessary to offer the highest quality of service.

Agents Will Go the Extra Mile – Agents work for you and will do everything they can to meet your travel needs. Some agents literally go that extra mile to help their clients.

How do you find a good travel agent?

Choose one like you would a doctor or lawyer. Get advice from friends and relatives who use an agent they trust. Since travel choices are personal decisions that reflect individual desires and lifestyles, you will want to visit or call several travel agencies to find the one that best suits your needs. Consider everything from the appearance of the office to the travel agent’s willingness to listen and answer questions. The best agents want to establish a long-term relationship with a client, not just make one sale.

What special services do travel agencies offer?

As the travel industry grows more competitive, travel agencies increase the quality and type of services they offer. Travel agents can arrange all types of domestic and international travel, from hotel and resort accommodations to air and ground transportation, including car rental needs and tour packages. They can provide assistance with travel insurance protection, passport and visa applications, inoculation procedures and other foreign travel requirements. Many have toll-free phone numbers and offer meeting planning and incentive travel services. Some travel agents maintain automated individual profiles that include the client’s frequent flyer number, airline seating preference, smoking or non-smoking designation and other specifications for a custom-designed trip. Arrangements can also be tailored to suit business and vacation objectives, personal interests and budget concerns. Although most travel agencies provide a wide range of services, some agencies may specialize in areas such as family travel, group travel, adventure travel, ecotourism, the mature market, incentive travel or travel for the disabled.

How do I know if my travel agent is well trained?

Ask about your travel agent’s professional background. Many have been trained in business management, travel and tourism or geography. Others have supplemented their agency experience with extensive education and training courses. Some travel agents are Certified Travel Counselors (CTC), having completed an educational program with the Institute of Certified Travel Agents.

Agents are the only unbiased professionals who can sort through nearly 100,000 daily changes in airfares alone. Experience, constant industry interaction and computer reservations systems make travel agents the only source savvy enough to engineer a relaxing trip out of the fluctuating complexities of travel offerings. So, save yourself time, money and frustration.